Prof  Richard Heeks - Publications

Authored book

• Heeks, R. Implementing and Managing eGovernment: an International Text. London: Sage, 2006. eScholarID:4b1005
• Heeks, R. India's Software Industry. Sage Publications, 1996. eScholarID:4b1403
• Heeks, R. Computerisation in Academic Departments. Taylor Graham, 1987. eScholarID:4b1405
• Heeks, R. Personal Bibliographic Indexes and Their Computerisation. Taylor Graham, 1986. eScholarID:4b1404

Edited book

• Heeks, R., A.V. Ospina. ed. ICTs, Climate Change and Development: Case Evidence. Manchester, UK: Centre for Development Informatics, 2012. eScholarID:176883
• Heeks, R., A.V. Ospina. ed. ICTs, Climate Change and Development: Themes and Strategic Actions. Manchester, UK: Centre for Development Informatics, 2012. eScholarID:176878
• Heeks, R. Reinventing Government in the Information Age. London: Routledge, 1999. eScholarID:4b167
• Heeks, R., P Bhatt, M Huq, C Lewis, A Shibli. Technology and Developing Countries. Frank Cass, 1995. eScholarID:4b1406

Book contribution

• Heeks, R., P.H. Ty, H.V. Chuong. "Integrating digital and human data sources for environmental planning and climate change adaptation." In Linking Research to Practice, 132-146. Ottawa: IDRC, 2012. eScholarID:176898
• Heeks, R., A.V. Ospina, E. Adera. "The ICTs, climate change adaptation and water project value chain." In Application of ICTs for Climate Change Adaptation in the Water Sector, ed. A. Finlay, E. Adera, 17-32. Melville, South Africa: Association for Progressive Communications, 2012. eScholarID:176892
• Heeks, R. "Where next for ICTs and international development?." In ICTs for Development, 29-74. Paris: OECD, 2009. eScholarID:86504
• Heeks, R., R. Boateng, A. Molla. "e-Commerce in developing economies." In Emerging Markets and E-Commerce in Developing Economies, ed. K. Rouiab, O. Khalil & A.E. Hassanien, 1-56. Hershey, PA: IGI Global, 2009. eScholarID:86501
• Heeks, R. "Benchmarking e-government: improving the national and international measurement, evaluation and comparison of e-government." In Evaluating Information Systems, ed. Z. Irani & P. Love, 257-301. Oxford: Butterworth-Heinemann, 2008. eScholarID:3b3307
• Heeks, R., A Jagun. "Mobile phones and Commonwealth development." In Commonwealth Ministers Reference Book 2008, 180-183. London: Henley Media Group, 2008. eScholarID:3b3308
• Heeks, R., S. Arun, S. Morgan. "ICT initiatives, women and work: changing or reinforcing gender inequalities." In Urban Women in Contemporary India, ed. R. Ghadially, 297-308. New Delhi: Sage, 2007. eScholarID:46594
• Heeks, R., R. Duncombe. "Regulating through ethical trade." In Regulation, Markets and Poverty, ed. P. Cook, S. Mosedale, 90-98. Cheltenham: Edward Elgar, 2007. eScholarID:46564
• Heeks, R. "Why Anti-Corruption Initiatives Fail: Technology Transfer And Contextual Collision." In Corruption and Development: The Anti-Corruption Campaigns, ed. S Bracking, 258-272.Palgrave Macmillan, 2007. eScholarID:3b2845
• Heeks, R., S. Arun, S. Morgan. "ICTs for economic empowerment of women in South Asia." In Encyclopedia of Gender and Information Technology, ed. E. Trauth, 793-797. Hershey, PA: IGI Publishing, 2006. eScholarID:46603
• Heeks, R., S Arun, S Morgan. "Improved Livelihoods And Empowerment For Poor Women Through IT-Sector Intervention." In Cinderella or Cyberella?, ed. N.J. Hafkin & S. Huyer, 141-164.Kumarian Press, 2006. eScholarID:3b2846
• Heeks, R. "Facing in, Facing out: Information Technology Production Policy in India from the 1960s to the 1990s." In Information Technology Policy, ed. Coopey, R, 276-303. Oxford: OUP, 2004. eScholarID:3b1769
• Heeks, R. "Romania's Hardware and Software Industry: Building Information Technology Policy and Capabilities in a Transitional Economy." In Information Technology Policy, ed. Coopey, R, 320-338. Oxford: OUP, 2004. eScholarID:3b1770
• Duncombe, R., Heeks, R. "Ethical Trade: Issues in the Regulation of Global Supply Chains." In Leading Issues in Competition, Regulation and Development, ed. Cook, P., Kirkpatrick, C., Minogue, M. & Parker, D, 202-226.Edward Elgar, 2003. eScholarID:3b388
• Heeks, R. "Citizen Access and the Use of Government Data: Understanding the Barriers." In Organizations in Virtual Communities, ed. J Kisielnicki, IRM Press, Hershey, PA, 2002. eScholarID:3b3405
• Heeks, R., Duncombe, R. "Information, ICTs and Small Enterprise: Findings from Botswana." In Small-Scale Enterprises in Developing and Transitional Economies, ed. Katrak, H. Strange, R, 285-304. Basingstoke: Palgrave, 2002. eScholarID:3b287
• Heeks, R., D Mundy. "Information Systems and Public Sector Reform in the Third World." In The Industrialization of Public Management, ed. McCourt, W. Minogue, M, 196-219. Cheltenham: Edward Elgar, 2001. eScholarID:3b288
• Heeks, R., G Wilson. "Technology, Poverty and Development." In Poverty and Development into the 21st Century, ed. T. Allen & A. Thomas, 403-424.OUP, 2000. eScholarID:3b2848

Journal article

• Heeks, R., Foster, C. "Analyzing policy for inclusive innovation: the mobile sector and base-of-the-pyramid markets in Kenya." Innovation and Development 3, no. 1(2013) : 103-109. eScholarID:192708 | DOI:10.1080/2157930X.2013.764628
• Heeks, R., Mathisen, H. "Understanding success and failure of anti-corruption initiatives." Crime, Law and Social Change 58, no. 5(2012) : 533-549. eScholarID:192707 | DOI:10.1007%2Fs10611-011-9361-y
• Heeks, R., R. Boateng, A. Molla, R. Hinson. "Advancing e-commerce beyond readiness in a developing country: experiences of Ghanaian firms." Journal of Electronic Commerce in Organizations 9, no. 1(2011) : 1-16. eScholarID:138672 | DOI:10.4018/jeco.2011010101
• Heeks, R., J. Bass. "Changing computing curricula in African universities: evaluating progress and challenges via design-reality gap analysis." Electronic Journal of Information Systems in Developing Countries 48, no. 5(2011) : 1-39. eScholarID:138673
• Heeks, R. "Do information and communication technologies (ICTs) contribute to development?" Journal of International Development 22, no. 5(2010) : 625-640. eScholarID:86505 | DOI:10.1002/jid.1716
• Heeks, R., A Hawari. "Explaining ERP failure in a developing country: a Jordanian case study." Journal of Enterprise Information Management 23, no. 2(2010) : 135-160. eScholarID:86510 | DOI:10.1108/17410391011019741
• Heeks, R. "Real money from virtual worlds." Scientific American 302, no. 1(2010) : 68-73. eScholarID:86514 | DOI:10.1038/scientificamerican0110-68
• C Foster. "Researching ICT micro-enterprise in developing countries: themes, wider concepts and future directions." Electronic Journal of Information Systems in Developing Countries 43, no. 7(2010) : 1-20. eScholarID:138667
• Heeks, R., S Arun. "Social outsourcing as a development tool: the impact of outsourcing IT services to women's social enterprises in Kerala." Journal of International Development 22, no. 4(2010) : 441-454. eScholarID:86507 | DOI:10.1002/jid.1580
• Heeks, R. "Understanding "gold farming" and real-money trading as the intersection of real and virtual economies." Journal of Virtual Worlds Research 2, no. 4(2010) . eScholarID:86508
• Heeks, R., LL Kanashiro. "Telecentres in mountain regions: a Peruvian case study of the impact of information and communication technologies on remoteness and exclusion." Journal of Mountain Science 6, no. 4(2009) : 320-330. eScholarID:86511 | DOI:10.1007/s11629-009-1070-y
• Heeks, R., H Lee, S Jang, K Ko. "Analysing South Korea's ICT for development aid programme." Electronic Journal of Information Systems in Developing Countries 35, no. 2(2008) : 1-15. eScholarID:1b5951
• Heeks, R., R Boateng, A Molla, R Hinson. "E-commerce and socio-economic development: conceptualizing the link." Internet Research 18, no. 5(2008) : 562-594. eScholarID:1b5952 | DOI:10.1108/10662240810912783
• Heeks, R., R Boateng, A Molla, R Hinson. "E-commerce in least developing countries: summary evidence and implications." Journal of African Business 9, no. 2(2008) : 257-285. eScholarID:1b5954 | DOI:10.1080/15228910802479919
• Heeks, R. "ICT4D2.0: the next phase of applying ICT for international development." IEEE Computer 41(6)(2008) : 26-33. eScholarID:1b5950 | DOI:10.1109/MC.2008.192
• Heeks, R., A Jagun, J Whalley. "The impact of mobile telephony on developing country micro-enterprise: a Nigerian case study." Information Technologies and International Development 4(4)(2008) : 47-65. eScholarID:1b5953
• Heeks, R., Bailur, S. "Analyzing eGovernment Research: Perspectives, Philosophies, Theories, Methods and Practice." Government Information Quarterly 24, no. 2(2007) : 243-265. eScholarID:1b3969 | DOI:10.1016/j.giq.2006.06.005
• Heeks, R., A Molla. "Exploring E-Commerce Benefits For Businesses In A Developing Country." The Information Society 23, no. 2(2007) : 95-108. eScholarID:1b5125 | DOI:10.1080/01972240701224028
• Heeks, R., C Stanforth. "Understanding e-Government Project Trajectories from an Actor-Network Perspective." European Journal of Information Systems 16, no. 2(2007) : 165-177. eScholarID:1b5124 | DOI:10.1057/palgrave.ejis.3000676
• Heeks, R., A Molla, I Balcells. "Adding Clicks To Bricks: A Case Study Of E-Commerce Adoption By A Catalan Small Retailer." European Journal of Information Systems 15, no. 4(2006) : 424-438. eScholarID:1b3970 | DOI:10.1057/palgrave.ejis.3000623
• Heeks, R. "Health Information Systems: Failure, Success And Improvisation." International Journal of Medical Informatics 75, no. 2(2006) : 125-137. eScholarID:1b5129 | DOI:10.1016/j.ijmedinf.2005.07.024
• Heeks, R., Huysman, M., Cummings, S. "Knowledge And Learning In Online Networks For Development: A Social Capital Perspective." Development in Practice 16, no. 6(2006) : 570-586. eScholarID:1b5127 | DOI:10.1080/09614520600958215
• Heeks, R. "Theorizing ICT4D Research." Information Technologies and International Development 3, no. 3(2006) : 1-4. eScholarID:1b5126
• Heeks, R. "Using Competitive Advantage Theory to Analyse IT Sectors in Developing Countries: a Software Industry Case Analysis." Information Technologies and International Development 3, no. 3(2006) : 5-34. eScholarID:1b3968
• Heeks, R. "eGovernment as a Carrier of Context." Journal of Public Policy 25, no. 1(2005) : 51-74. eScholarID:1b809 | DOI:10.1017/S0143814X05000206
• Heeks, R., B Nicholson. "Software Export Success Factors and Strategies in 'Follower' Nations." Competition and Change 8, no. 3(2004) : 267-303. eScholarID:1b981 | DOI:10.1080/1024529042000301962
• Duncombe, R., Heeks, R. "An Information Systems Perspective on Ethical Trade and Self-Regulation." Information Technology for Development 10, no. 2(2003) : 123-138. eScholarID:1b606 | DOI:10.1002/itdj.1590100206
• Heeks, R., J Roberts. "Making ICTs Work for Healthcare: the Potential for Two-Way Learning Between the UK and Developing Countries." British Journal of Healthcare Computing and Information Management 20(2)(2003) : 34-7. eScholarID:1b605
• Heeks, R. "eGovernment in Africa: Promise and Practice." Information Polity 7, no. 2-3(2003) : 97-114. eScholarID:1b600
• Duncombe, R., Heeks, R. "Enterprise Across the Digital Divide: Information Systems and Rural Microenterprise in Botswana." Journal of International Development 14(2002) : 61-74. eScholarID:1b603 | DOI:10.1002/jid.869
• Heeks, R. "Information Systems and Developing Countries: Failure, Success and Local Improvisations." The Information Society 18, no. 2(2002) : 101-112. eScholarID:1b601 | DOI:10.1080/01972240290075039
• Heeks, R. "i-Development not e-Development." Journal of International Development 14, no. 1(2002) : 1-12. eScholarID:1b602 | DOI:10.1002/jid.861
• Heeks, R., Krishna, S., Sahay, S., Nicholson, B. "Synching or Sinking: Global Software Outsourcing Relationships." IEEE Software 18, no. 2(2001) : 54-60. eScholarID:1b604 | DOI:10.1109/52.914744
• Heeks, R. "The Approach Of Senior Public Officials To Information Technology-Related Reform: Lessons From India." Public Administration and Development 20(2000) : 197-205. eScholarID:1b5132 | DOI:10.1002/1099-162X(200008)20:3<197::AID-PAD109>3.0.CO;2-6
• Heeks, R., E Baark. "Donor-Funded Information Technology Transfer Projects: Evaluating The Life-Cycle Approach In Four Chinese Science And Technology Projects." Information Technology for Development 8, no. 4(1999) : 185-197. eScholarID:1b5134
• Heeks, R. "Information Technology And The Management Of Corruption." Development in Practice 9, no. 1&2(1999) : 184-189. eScholarID:1b5136
• Heeks, R. "Software Strategies In Developing Countries." Communications of the ACM 42, no. 6(1999) : 15-20. eScholarID:1b5135 | DOI:10.1145/303849.303853
• Heeks, R., A Slamen-McCann. "Job And Skill Impacts Of New Technology In The East Asian Electronics Industry." Science, Technology and Development 14, no. 3(1996) : 50-71. eScholarID:1b5137
• Heeks, R. "Import Liberalisation And Development Of The Indian Computer Industry." Economic & Political Weekly 30, no. 34(1995) : M82-M93. eScholarID:1b5138
• Heeks, R. "Constraints On And Support For Industrial Policy Liberalization In India." Development Policy Review 10, no. 1(1992) : 15-34. eScholarID:1b5139 | DOI:10.1111/j.1467-7679.1992.tb00002.x
• Heeks, R. "New Technology And The International Divisions Of Labour: A Case Study Of The Indian Software Industry." Science, Technology & Development 9, no. (1/2)(1991) : 97-106. eScholarID:1b5140
• Heeks, R. "Technology Policy Making As A Social And Political Process: Liberalizing India's Software Policy." Technology Analysis and Strategic Management 2, no. 3(1990) : 275-291. eScholarID:1b5141 | DOI:10.1080/09537329008524015

Working paper

• Heeks, R., Seo-Zindy, R. "ICTs and Social Movements Under Authoritarian Regimes: An Actor-Network Perspective." IDPM Development Informatics Working Papers(2013) . eScholarID:192723
• Heeks, R., M. Walton. "Can a Process Approach Improve ICT4D Project Success?" IDPM Development Informatics Working Papers(2011) . eScholarID:176902
• Heeks, R., A. Hawari. "Explaining ERP Failure in Developing Countries: A Jordanian Case Study." IDPM Development Informatics Working Papers(2010) . eScholarID:138679
• Heeks, R. "The ICT4D 2.0 Manifesto: Where Next for ICTs and International Development?" Development Informatics Working Paper(2009) . eScholarID:86518

Report

• Heeks, R., L. Pant. 2011. ICT-Enabled Development of Capacity for Climate Change Adaptation. Manchester: Centre for Development Informatics. eScholarID:138688
• Heeks, R. 2010. Conceptualising ICTs, Enterprise and Poverty Alleviation. Geneva: UNCTAD. eScholarID:86521
• Heeks, R., A Ospina. 2010. Linking ICTs and Climate Change Adaptation: A Conceptual Framework for eResilience and eAdaptation. Manchester: Centre for Development Informatics. eScholarID:86520
• Heeks, R., A. Ospina. 2010. Unveiling the Links between ICTs & Climate Change in Developing Countries: A Scoping Study. Manchester: Centre for Development Informatics. eScholarID:86519
• Heeks, R., Duncombe, R., R Kintu, B Nakangu, S Abraham. 2005. eCommerce for Small Enterprise Development: a Handbook for Enterprise Support Agencies in Developing Countries. Manchester: IDPM, University of Manchester. eScholarID:5b43
• Heeks, R., Duncombe, R., Kintu, R., Nakangu, B., Abraham, S. 2005. eCommerce for Small Enterprise Development: a Handbook for Entrepreneurs in Developing Countries. IDPM, University Of Manchester. eScholarID:5b215
• Heeks, R., E Alampay, P Soliva. 2003. Bridging the Information Divide: a Philippine Guidebook on ICTs for Development. 0: NCPAG, University of the Philippines. eScholarID:5b9
• Duncombe, R., Heeks, R. 2001. Information, Technology and Small Enterprise: A Handbook for Entrepreneurs in Developing Countries. 0: IDPM, University of Manchester. eScholarID:5b15
• Heeks, R., Duncombe, R. 2001. Information, Technology and Small Enterprise: a Handbook for Enterprise Support Agencies in Developing Countries. 0: IDPM, University of Manchester. eScholarID:5b8

Journal contribution

• Heeks, R. "IT innovation for the bottom of the pyramid." Communications of the ACM 55, no. 12(2012) : 24-27. eScholarID:192720 | DOI:10.1145/2380656.2380665
• Heeks, R. "Information technology and gross national happiness." Communications of the ACM 55, no. 4(2012) : 24-26. eScholarID:176900 | DOI:10.1145/2133806.2133815
• Heeks, R. "ICT4D 2.0 and mountain development." Sustainable Mountain Development 58(2011) : 16-18. eScholarID:138677
• Heeks, R. "An ICT4D journal ranking table." Information Technologies and International Development 6, no. 4(2010) : 71-75. eScholarID:138676
• Heeks, R. "Development 2.0: the IT-enabled transformation of international development." Communications of the ACM 53, no. 4(2010) : 22-24. eScholarID:86513
• Heeks, R. "Social outsourcing and fair trade in IT." Transforming Management(2010) . eScholarID:86522
• Heeks, R., A. Konkel. "Challenging conventional views on mobile telecommunications investment: evidence from conflict zones." Development in Practice 19, no. 3(2009) : 414-420. eScholarID:138678 | DOI:10.1080/09614520902808290
• Heeks, R. "IT and the world's "bottom billion"." Communications of the ACM 52, no. 4(2009) : 22-24. eScholarID:138674
• Heeks, R. "Understanding "gold farming": developing-country production for virtual gameworlds." Information Technologies and International Development 5, no. 3(2009) : 95-97. eScholarID:86515

Other

• Heeks, R., A Molla. Impact Assessment of ICT-for-Development Projects: A Compendium of Approaches, IDPM Development Informatics Working Paper no.36. 2009. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm. Manchester.
• Heeks, R. Current Analysis and Future Research Agenda on "Gold Farming": Real-World Production in Developing Countries for the Virtual Economies of Online Games, IDPM Development Informatics Working Paper no.32. 2008. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm. Manchester.
• Heeks, R. Researching ICT-Based Enterprise in Developing Countries: Analytical Tools and Models, IDPM Development Informatics Working Paper no.30. 2008. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm. Manchester.
• Heeks, R., Y Zheng. Conceptualising Information Culture in Developing Countries, IDPM Development Informatics Working Paper no.34. 2008. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm. Manchester.
• Heeks, R., A Jagun. Mobile Phones and Development: The Future in New Hands?, ID21 Insights no.69. 2007. http://www.id21.org/insights/insights69/pdf.html.
• Heeks, R. Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment, IDPM i-Government Working Paper no.18. 2006. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/igovernment/index.htm.
• Heeks, R., Duncombe, R., S Arun, S Morgan. Supporting Women's ICT-Based Enterprises. 2006. http://www.womenictenterprise.org/handbook.htm.
• Heeks, R., M Macias-Garza. Analysing the Organisational Risk and Change of CMM Software Process Improvement in a Nearshoring Firm, IDPM Development Informatics Working Paper no.28, 2006 http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm.
• Heeks, R., H Soriyan. A Profile of Nigeria's Software Industry, IDPM Development Informatics Working Paper no.21. 2004. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm. Manchester.
• Heeks, R., S Arun, S Morgan. ICT Initiatives, Women and Work in Developing Countries: Reinforcing or Changing Gender Inequalities in South India?, IDPM Development Informatics Working Paper no.20. Vol. 20. 2004. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm. Manchester.
• Heeks, R. Most eGovernment-for-Development Projects Fail: How Can Risks be Reduced?, IDPM i-Government Working Paper no.14. 2003. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/igovernment/index.htm.
• Heeks, R., S Lai. Uncertainty and Coordination in Global Software Projects: a UK/India-Centred Case Study, IDPM Development Informatics Working Paper no.17. 2003. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm.
• Heeks, R., Duncombe, R. Information, ICTs and Ethical Trade: Implications for Self-Regulation, CRC Working Paper. Vol. 41. 2002. http://www.competition-regulation.org.uk/publications/working_papers/.
• Heeks, R. Building e-Governance for Development: a Framework for National and Donor Action, IDPM i-Government Working Paper no.12. 2001. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/igovernment/index.htm.
• Heeks, R. Understanding Digital Government Project Failures, IEEE Computer. Vol. February. 2001. 34.
• Heeks, R. Understanding e-Governance for Development, IDPM i-Government Working Paper no.11. 2001. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/igovernment/index.htm.
• Heeks, R. What Did Giddens and Latour Ever Do For Us? Academic Writings on Information Systems and Development, Information Technology in Developing Countries. Vol. 11(1). 2001.
• Duncombe, R., Heeks, R. Information, ICTs and Small Enterprise: Lessons from Botswana, IDPM Development Informatics Working Papers Series no.7. 1999. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm.
• Heeks, R. The Tyranny of Participation in Information Systems: Learning from Development Projects, IDPM Development Informatics Working Paper no.4. 1999. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm.
• Heeks, R., D Mundy, A Salazar. Why Health Care Information Systems Succeed or Fail, IDPM Information Systems for Public Sector Management Working Paper no.9. 1999. http://www.sed.manchester.ac.uk/idpm/research/publications/wp/igovernment/index.htm.